Antispam Policy
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Bernard Chesneau

SKI MASTERY is committed to permission-based email marketing practices, and as a
result has established this no-tolerance Anti-Spam Policy.  SKI MASTERY will occasionally
update this Anti-Spam Policy.  When it does, SKI MASTERY will also revise the "last
update" date at the top of this Anti-Spam Policy.  For changes to this policy, SKI
MASTERY will notify you (the customer) by placing a notice on its web site home page.

What is Spam?
Spam is commercial email or unsolicited bulk email, including "junk mail", which has not
been requested by the recipient.  It is intrusive and often irrelevant or offensive, and it
wastes valuable resources.  Spam messages are the opposite of permission-based email,
which are normally anticipated, personal, relevant and/or associated with a pre-existing
business or personal relationship.  Inappropriate newsgroup activities, consisting of
excessive posting of the same materials to several newsgroups, are also deemed to be
spam.

Preventing Spam
Customers of SKI MASTERY products and services have agreed during their registration
process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy. 
Specifically, each customer agrees not to use the SKI MASTERY products or services to
send unsolicited email or bulk email, whether or not for commercial purposes.  SKI
MASTERY reserves the right to determine in its sole discretion what constitutes
actionable spam, as well as what measures are necessary in response to such spam
activities.

How Ski Mastery helps you to avoid spamming
SKI MASTERY uses a strict permission-based philosophy.  This anti-spam philosophy is
implemented through the following:
(a) Communication and Agreement – The Terms of Use that you have agreed to as part
of registering for the SKI MASTERY products and services state how and for what
purposes you can collect your site visitor addresses, and that you will follow the SKI
MASTERY Privacy Policy and Anti-Spam Policy.

(b) Unsubscription – Each email created using SKI MASTERY products contains an
"unsubscribe link".  If your web site visitors use the link to request that they be
unsubscribed, your subscriber lists will automatically be adjusted to eliminate the
prospect of sending unwanted email to such persons.  Additionally, each person on
your subscriber list has the option of unsubscribing through a web-based method
provided on the SKI MASTERY web site.  Customers of SKI MASTERY who try to
remove the unsubscribe link will be warned that they are doing so, and if they
persist in having the link removed or deactivated in any way, then SKI MASTERY will
have the right to terminate their account.

(c) Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed.  SKI
MASTERY only allows opt-in mailing lists.  Purchased or inherited lists are by
definition not opt-in.  Similarly, you cannot use an email list relating to particular
subject matter, and then use it for an unrelated topic.  

Laws Restricting Spam
Spam laws vary from state to state, and from country to country.  This SKI MASTERY
Anti-Spam Policy has been developed to conform to the highest commercially reasonable
standards.  As a result, and without limiting the general prohibitions against all spam
activities, the following are expressly prohibited:
(a) Use of false headers, or other false information, to identify the point of origin or the
transmission path of the email, or to hide the true origin of the email sender,

(b) Unauthorized use of a third party's internet domain name without the permission of
such third party, to make it appear that the third party was the point of origin of the
email,

(c) Use of any false or misleading information in the subject line of the email, and

(d) Assisting any person in using the products or services of SKI MASTERY for any of
these previously mentioned activities.  

Questions to Ask Yourself
To help in establishing whether you are participating in activities constituting spam, ask
yourself the following questions:
(a) Are you sending email to non-specific addresses, such as info@domain.com or
sales@domain.com?

(b) Have you deliberately falsified your transmission path information or originating
address?

(c) Are you sending email to mailing lists or distribution lists, which then send indirectly
to various other email addresses?

(d) Have you imported for use a purchased list of any type?

(e) Are you continuing to mail to anyone who has asked to be deleted from your mailing
list?

(f) Does your email not provide a fully functioning link to unsubscribe?

(g) Does you email subject line contain false or misleading information?

(h) Have you used a third party's email address or domain name without the party's
consent?
If you answer yes to any of these questions, you are likely involved in spam activities,
and should contact SKI MASTERY customer support service through the contact form on
this site.

Measures to Enforce the Anti-Spam Policy
Any SKI MASTERY customer found to be using SKI MASTERY products or services for
spamming purposes may, at SKI MASTERY's discretion, be immediately cut off from use
of all SKI MASTERY products and services and/or fined US$ 1,000 per occurrence, with
no refund of fees that have been paid.

SKI MASTERY warns all of its customers when signing up that if they participate in
spamming activities they will be subject to the loss of SKI MASTERY services, fines and
possible legal action.

SKI MASTERY has the right to actively review its customers' subscriber lists and email for
suspiciously large broadcasts.  If SKI MASTERY finds any customers to be spamming, it
will issue a warning, and if the activities are serious enough, SKI MASTERY will take
action immediately.  If SKI MASTERY has any reason to believe that the customer,
despite warning being given, threatens to or is continuing to send spam, then SKI
MASTERY may take action immediately, including disabling the customer's account
and/or reporting the customer and the incident to the proper authorities.
SKI MASTERY does not attempt to censor any content, nor to curtail the business of its
customers.  However, spam activities do not fall within uses authorized by SKI MASTERY,
and will not be tolerated.

Reporting Spam
If you believe that you have received spam from or through SKI MASTERY's facilities,
please send a complaint to us using the contact form on this site.  Please provide any
other information that you believe may help us in our investigation.  SKI MASTERY does
not investigate or take any action based on "anonymous" spam complaints.
 soon.
 

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